Questionnaire of customer’s satisfaction

Dear business partners,
Regarding to our cooperation I would like to kindly ask you to fill in the below stated customer contentment questionnaire.

Our whole team work to reach your complete satisfaction. Unfortunately not always everything might correspond to your ideas and demands. If you feel that it so with your project, we need to know it as soon as possible. Please use the questionnaire to inform us.

If you have any objections, please mention as detailed description as possible. We will react to your comments and we will also inform you about our statements and solutions. We will be pleased, if you also describe things that we do well and should remain as they are.

Thank you for filling the questionnaire.

The questions are divided according to the scope of interests. Please tick your satisfaction level and add some comments.

1. Level of communication and reaction which you get from employees in ANC Components s.r.o. when solving business issues

2. Level of communication while we fulfil your order (order confirmation, delivery time, price compliance, how ANC Components s.r.o. react on your changes and requests).

3. Delivery time fulfilment.

4. Invoice and delivery note content, other documents connect with your project.

5. Quality of parts.

6. Finished parts package and delivery.

7. Other comments

Contact details:

It is voluntary to fill in these details. We can guarantee to send feedback information how we solved objections and comments only to non-anonymous respondents.